Exchange & Returns Policies
At Obi Pet Supplies, we are ready to help you!
We will accept items for returns or exchange, items must be in new condition, unused, unaltered, and free of damages by the customer. The request must be sent to email@example.com within 21 calendar days from the moment you receive your product. After 21 days from receiving your product, you will not be able to return or exchange your items. Products that were purchased in a sale or at a discounted price, cannot be exchanged or returned.
Items must have their original tags and must be in their original packaging.
Original shipping is non-refundable and Obi Pet Supplies will not take care of shipping costs for exchanges or returns.